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FAQs
Frequently Asked Questions (FAQs)
What is Tandhem?
TandheM is a skincare brand Made in Portugal that focuses on high-quality, effective, and
simple skincare solutions. Our products are carefully formulated with natural and
scientifically backed ingredients to support healthy and radiant skin.
Are Tandhem products vegan and cruelty-free?
Yes! All our products are 100% vegan and cruelty-free. We are committed to ethical beauty, ensuring no animal testing or animal-derived ingredients in our formulations.
What are the key ingredients in Tandhem products?
We carefully select powerful natural ingredients such as argan oil which is the heart
ingredient of our formulas, plant-based retinol, vegan collagen, Kakadu plum vitamin C, and
hyaluronic acid to deliver exceptional skincare benefits.
Are Tandhem products suitable for all skin types?
Absolutely! Our formulations are designed to be effective yet gentle, making them suitable
for all skin types, including sensitive skin. We prioritize safe, non-irritating ingredients to
support your skin’s health and glow. Our products contain 0% parabens, silicones,
nanoparticles, etc.
How can I incorporate Tandhem products into my skincare routine?
Our products are designed for a simple yet effective skincare routine. You can use them
daily, morning and evening, to hydrate, and protect your skin with minimal effort.
How is Tandhem committed to sustainability?
Sustainability is at the core of everything we do. Our products are formulated with
responsibly sourced ingredients, and we use eco-friendly, recyclable, and minimal packaging
to reduce waste, such as sugar cane boxes, and our recycled glass containers.
What makes your argan oil special?
Argan oil is the heart of our formulas. We source it directly from women’s cooperatives in
Morocco, ensuring it is certified organic and ethically produced. This not only guarantees the
highest quality but also supports fair trade practices, empowering local communities and
preserving traditional extraction methods.
Where do you ship?
We ship all over Europe. Shipping costs and delivery times vary by country. You can find
more details at checkout.
How can I contact customer support?
We are here to help! You can reach us through our contact form on the website or email us at
customersupport@tandhemgonatural.com. We’ll get back to you as soon as possible.
How can I stay updated on Tandhem news and promotions?
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and special offers! Plus, enjoy 10% off your first order when you sign up for our newsletter.