Terms of service
The present Terms and Conditions apply to all visitors on the Website tandhem.gonatural.com, to all users that sign up on the website and clients that perform any kind of commercial transaction through the tandhem.gonatural.com online shop.
Please read these Terms of Service carefully before accessing or using our tandhem.gonatural.com website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
This website is for personal, non-commercial use. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- modify or copy material;
- use the material for commercial purposes or for public display (commercial or non-commercial);
- attempt to download or fail to reverse some software contained on our tandhem.gonatural.com website;
- remove any authorized statements or other notices of ownership of materials; Or
- transfer your materials to other people or servers.
By visiting our site and/or purchasing a product, you engage to our terms of service and agree to be bound by the following conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Any new features or tools which are added to the current tandhem.gonatural.com website shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our tandhem.gonatural.com website. It is your responsibility to check this page periodically for changes. The continued usage of the Website, following the publication of the alterations, is equivalent to consent provided by the User, whom will be legally bound by these Terms and Conditions.
Once a Client’s order is confirmed, no future alterations will be applied to the order, given the Terms and Conditions in force by the time the order was placed.
Copyright
All material on this website, including but not limited to text, graphics or code is copyrighted, and is the property of Tandhem Lda. All rights are reserved.
The social denominations and distinctive marks (brands and logos), as well as any copyrighted content (texts, graphics, papers, illustrations, works, data, images etc.) reproduced or exhibited on tandhem.gonatural.com website is protected by law, namely the Código de Direitos de Autor e Direitos Conexos (Portuguese Code on Copyright and Related Rights) and the Código of Propriedade Industrial (Code of Industrial Property).
Statement of responsibility
This website is provided “as is” without any representations or warranties, express or implied. Tandhem Lda makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, we do not guaranty that:
- this website will be constantly available, or available at all; or
- the information, including product descriptions, on this website is complete, current, accurate, free of errors or non-misleading.
- Tandhem shall not be liable in the event that a user encounters material that he/she deem offensive, indecent or otherwise objectionable.
- Nothing on this website constitutes, or is meant to constitute, advice of any kind.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
Tandhem is not responsible for any damages or liabilities caused by interferences, interruptions, computer viruses, malfunctions or breakdowns, or operating system disconnections that might hinder, temporarily, the access, the navigation or service provision to the Users.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Eligibility to purchase
By agreeing to these Terms of Service, you attest that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services. Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Modifications to the service and prices
Prices for our products are subject to change without notice.
Tandhem reserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Tandhem shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
We reserve the right at any time to reject, cancel or terminate any order for any reason whatsoever.
Tandhem reserves the right to limit quantities available for sale or sold.
By placing an order from tandhem.gonatural.com, you are agreeing to pay any and all charges associated with that order and purchase.
Special offers or gift with purchase are only available while quantities last.
If the price of any product you order was incorrectly listed on our website, we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. We will provide you with an opportunity to place an order at the correct price and/or refund your credit card in the amount of the incorrect price if your credit card has already been charged.
The user will be solely responsible and liable for any loss, damage, and additional costs that may incur as a result of your submission of any false, incorrect or incomplete information.
Taxes will be calculated based on the laws of the jurisdiction in which the product is shipped.
Product use
Tandhem will not be held responsible for any damages resulting from the use of any product. It is your sole responsibility to read all product instructions carefully, to use the product strictly for the purpose it was designed for.
Tandhem will not be held responsible for any damages that occur due to an allergic reaction, or as the result of any other unforeseen occurrence.
Tandhem will not be held responsible for any health or safety concerns once you have received the item(s). If any harm is incurred from the items purchased by you, we share no responsibility.
Tandhem has made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Tandhem does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
The user agrees to provide current, complete and accurate purchase and account information for all purchases made at our online store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Links
Certain content, products and services available via our Service may include materials and content from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Cancelations
Applicable to all purchases conducted on the website.
Failing to pay for the order within the 3 subsequent days after the date in which the order is placed implies its automatic cancelation.
In case of contract dissolution, caused by any infringements on Tandhem’s part, the client will be reimbursed for all the completed payments, including delivery costs, without unjustified delays and, in any circumstance, granted within a maximum of 15 days counting from the date in which the contract was terminated.
Reimbursements will be issued via the same payment method used by the client on the initial transaction.
In case the order was paid by ATM (Multibanco), we kindly ask for you to provide an IBAN, so that we can make the return in the timeliest manner.
Severability
If a provision of these terms and conditions is determined to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Law and jurisdiction
All purchases made on the Website are subject to Portuguese legislation. Any conflict or interpretation disagreement, or enforcement of the General Conditions of Hire and Usage shall be submitted to the Portuguese court that is deemed territorially competent.
Contact information
Questions about the Terms of Service should be sent to us at contact@tandhemgonatural.com.
Tandhem Lda